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Java Technology
Created in collaboration with Audrey Crane, Jim Faris, and Harry Saddler. This diagram explains Java by placing it in the context of related concepts and examples, and by defining its major components...
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A Model of a Heart Attack
Created in collaboration with Audrey Crane. For many years, Stanford University Cardiac Rehabilitation Program (SCRP) has conducted research on ways to change the behavior of patients who have had...
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Domain Name System
Created in collaboration with Paul Devine. The domain name system stores and associates many types of information with domain names, but more importantly, associates domain names (computer hostnames)...
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How Organizations Track Customers
Increasingly, organizations are focusing on understanding their customers to increase customer satisfaction and to maximize lifetime customer value. Insights gleaned from observing customers can drive...
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A Model of Innovation
Created in collaboration with Sean Durham, Ryan Reposar, Paul Pangaro, and Nathan Felde. This model is built on the idea that innovation is about changing paradigms. The model situates innovation...
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A Model of Play
Created in collaboration with Satoko Kakihara, Jack Chung, and Paul Pangaro. This model is built on the idea that play is a type of conversation. It involves two individuals, who might also be teams,...
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A Model of The Creative Process
Created in collaboration with Jack Chung, Shelley Evenson, and Paul Pangaro. The creative process is not just iterative; it’s also recursive. It plays out “in the large” and “in the small”—in defining...
View ArticleCreating Concept Maps
A concept map is a picture of our understanding of something. It is a diagram illustrating how sets of concepts are related. Concept maps are made up of webs of terms (nodes) related by verbs (links)...
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The 892 unique ways to partition a 3 x 4 grid
Designed by Thomas Gaskin. Creative direction by Hugh Dubberly. Algorithms by Patrick Kessler. Patent belongs to William Drenttel + Jessica Helfand. This poster illustrates a change in design...
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Alzheimer’s Disease
This diagram presents a model of Alzheimer’s disease. It brings together many facts about Alzheimer’s disease to present a picture of the disease and the context in which it operates. The diagram is...
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Computer Networks
We created these diagrams to help us better understand computer networks. The diagrams use two computer networks—a small office network and sections of a large enterprise network—as reference...
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TrustTheVote Election Technology Framework
We’ve been working directly with the Open Source Election Technology Foundation (OSET) on the TrustTheVote Project — an open source project to reimagine the voting system in the United States. The...
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Bruce Archer’s Design Process Checklist
The image above is only a small slice (2 of 15 pages) of the overall model. This is a re-drawing of Bruce Archer’s 229-step design process; which is difficult to come by. It also brings together...
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The Ballot Ecosystem
An election is a complex process with several steps involving many components. This concept map provides a general overview. For more details on what systems are needed to actually run an election,...
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Measuring corn production
Today, crop predictions are based on sampling. Samples are incomplete and infrequent—and techniques are unchanged for 50+ years. USDA crop predictions are based on tens of thousands farmers out of...
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The tic-tac-toe solution space
Traditionally, much of what designers have been called upon to do revolves around giving form to artifacts—a thin veneer on top of existing products and services. Advancements in computing and AI are...
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Visualizing 1-to-8-set Venn Diagrams
This poster shows variations on Venn diagrams, outlining a space of possibilities for representing overlapping sets. Cells in each row build on a theme or approach, adding one set to each subsequent...
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Trust
The concept of “trust” turns up in many discussions about people and organizations —and also in an increasing number of discussions about systems and technology. The figure above pulls together some...
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Chicago Design Museum Poster
In 2014, the Chicago Design Museum asked us to contribute a poster to their reboot of the great ideas of humanity series, originally championed by Container Corporation of America. Our contribution...
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